Talent House Academy inc. is committed to protecting your privacy. Any information given to us will be used for the sole purpose of fulfilling your registration as requested. We NEVER sell our customer information to ANYONE. Our online ordering system uses only the best secure, encrypted technology to process your orders safely and securely. Your confidentiality is as important to US as it is to YOU.
Online – Available 24 hours a day. Our shopping cart is secure and easy to use! Simply click on the class you wish to register for and proceed to the registration page.
Phone – Contact us (310) 404-3731
There are two methods of processing your payment. Using your own Google account through the Google Checkout system or by entering a credit card. We accept Mastercard, Visa, Discover and American Express. Your credit card will be charged at the time your order is placed.
PLEASE NOTE: All information is current as of when the Casting Director is booked for the workshop. We are not responsible for casting directors changing offices/projects! GENERAL RULES Each of our Casting Director Teachers are scheduled in advance. If there are changes to their schedules or the shows they work on, we cannot be held responsible- this is truly part of the business, and the shows are there to let you know their experience as you choose who you want to learn from. We will try to get you as much information as quickly as we can if there are any changes. If casting directors have to cancel unexpectedly we will inform you ASAP and reschedule. We apologize for any inconvenience this may cause!
REFUNDS AND CANCELATION POLICY
CANCELATIONS & REFUNDS FOR CLASSES: We understand that auditions, bookings, or emergencies come up. Refunds are issued if participant cancels within 24 hours prior to scheduled event, a 10% processing fee will be deducted. OR participant may receive a credit towards another class, of equal or lesser value, expiring 6 months after date received. To cancel, please email your cancelation request to Karen@talenthouseacademy.com. If you are registered for a class and do not cancel within 24 hours, a refund or credit cannot be issued.
Due to the nature of the industry, the casting director, instructor or coach reserves the right to cancel or reschedule a workshop/class at any time for professional or personal reasons. In the case that a class is cancelled or rescheduled, the customer is given a choice of a full refund for the amount of the class or a credit towards other classes of equal or lesser value.
CALIFORNIA LAWS: YOU’RE RIGHT TO CANCEL A MEMBERSHIP:
(Please note Talent House Academy does not sell memberships, It is required by the state to have this information posted on all websites. Since many schools DO charge memberships, some have been known to use the "membership" as a scam, overcharging for a fraudulent service. Please do your research to know which services are legitimate. When registering for Talent House events, you are ONLY paying for singular classes with reputable industry professionals. There are no hidden fees or memberships charges.)
Please see legal clause below regarding membership cancelations:
___/___/___ (the date you purchased online OR in the office; if online use your confirmed payment email as your purchase date.) You may cancel this contract and obtain a full refund, without any penalty or obligation, if notice of cancellation is given, in writing, within 10 business days from the above date or the date on which you commence utilizing the services under the contract, whichever is longer. For purposes of this section, business days are Monday through Friday. To cancel this contract by mail or email a signed and dated copy of the following cancellation notice or any other written notice of cancellation to (Business) at (Contact Information), OR send us an email to (contact) , NO LATER THAN MIDNIGHT OF (___/___/___) (10 business days after purchase date).
By registering for this class/workshop you agree and understand by attending you are NOT seeking to secure employment or an audition. You agree & understand this class/workshop is for educational purposes ONLY and is not a guarantee or implication of a job offer of any kind. Lastly you must also agree and understand the Academy is NOT offering employment or a job opportunity through any class/ workshop.